NEED HELP?

Have a look down below, and if you cant find the answer you need please email us at admin@musetique.com

We aim to have all orders shipped the same business day if placed before 4pm Australian Eastern Standard Time (AEST - QLD.). Any orders placed over the weekend or on a public holiday are shipped the following business day.

When you order is despatched you will receive a tracking number via email.

We ship worldwide, except Russia, Mexico and Indonesia.

Please see our Shipping Info for delivery times.

We ship from Australia. Import Duties & Taxes may be payable for import into your country. We recommend contacting your local customs office for more info on customs charges for your country.

Oh no!  Once received you're welcome to make a return with us, as long as your items meet our returns criteria.

Email admin@musetique.com

Please reach out to our Customer Service Team so we can help right away!

Email admin@musetique.com

We aim to process all returns within 24 hours of them being received and will email you as soon as this has been processed!

Please reach out to our Customer Service Team so we can help right away!

Email admin@musetique.com.

Items can be returned within 30 days of delivery for an exchange or gift card or refund.

Items must be received in original condition - unworn, unwashed, with all tags still attached.

For hygienic reasons, we do not accept returns for swimwear, cosmetics, earrings, undergarments, and beauty tools (including makeup brushes, sponges, and hair tools).

We process all Australian returns within 2 business days of receiving your items, and within 4 business days for International returns. We will send you an email with the details of your processed return.

Please email admin@musetique.com if you believe your product is damaged or faulty.

Original postage to receive your order is non-refundable.

Our apparel sizes are based on the body measurements below; however, products may differ across various fabrics and styles.

These measurements should be used as a guide.

Please refer to our Sizing Guide.